CUSTOMCHALLENGE-COINS.COM

Custom Coin Frequently Asked Questions

1-855-477-7826

sales@spartancoins.com

100% Satisfaction Guarantee

Where are you located?
We are located in Peoria Arizona.


Can I create just one coin?
Creating just one coin is not cost effective. We will not accept orders for just one coin.


Are painted areas raised?
Painted areas on custom coins are not raised. Painted areas are recessed voids with walls of metal around them to contain and separate paint colors. Pantone paint colors are used to paint solid colors on coins. Gradients or transitions from one color to another cannot be achieved without using photographic printing.


What is 3D metal?
3D metal is represented by layers of detail, much like George Washington’s head on a United States quarter.


Can I see what my coin design is going to look like?
Artwork or design is part of our service. Our service is reserved for our customers who complete an order form and submit their order form by either fax or scan and email. An order is a commitment that you will be manufacturing coins with us.


What methods of payment do you accept?
Certified Funds, Visa, Mastercard, Discover, Checks, Money Orders and Paypal are all accepted methods of payment.


How do I approve artwork?
You get production started by approving artwork via email. Phone artwork approvals are accepted but we also prefer to have an email as proof that the customer did in fact approve artwork.


What order types are available to me?
We offer with sample coin and no sample coin orders. With sample coin means you wish to approve a sample coin prior to proceeding into full production. Please note: NO changes to the die may be made without incurring additional die / mould charges. A no sample coin order means you wish to approve artwork and proceed into full coin production.


Where are your coins made?
Our coins are manufactured overseas.


How can I submit my artwork?
You can email your artwork to us at:
email customchallenge-coins.com


Last modified: May 15, 2015

All website content, including words, images and site layout is copyright of customchallenge-coins.com and may not be copied, reproduced or used in any way without the express written consent of customchallenge-coins.com.